Payment terms are Net 30 days. Prices are listed on this website are valid only in the US. Proteus BioSciences reserves the right to change prices without notice.
Products are shipped FOB Ramona, CA. Orders are shipped on Monday for next day delivery within the US. Shipping and handling charges are prepaid and added to the invoice. Proteus BioSciences reserves the right to select and change the packaging, shipping method and carrier at any time to ensure product stability and tracking.
RETURN AND REPLACEMENT POLICY
A return materials authorization is required for all returns. Please contact a Proteus BioSciences Customer Service Representative before returning any item. Written return authorization requests must be received within ten (10) working days of order receipt and should include any and all claims for shortages and damages including those for damages incurred during shipment and handling. No credit will be issued for products returned without prior authorization. All packaging and packing materials should be saved for inspection. Proteus BioSciences is not liable for any loss or damage beyond our reasonable control during shipment. A 25% Restocking Fee will be assessed in the event of items which are incorrectly ordered. All return shipping costs are to be paid by the buyer. If Proteus BioSciences mistakenly ships an incorrect order, at our discretion, we will either ship the correct replacement order at no charge or credit the customer's account for the original order shipped in error.
WARRANTIES AND PRODUCT USE LIMITATIONS
Proteus BioSciences warranties that catalog items conform only to the quantity and contents stated on the label at the time of delivery to the customers. Proteus BioSciences is not liable for any claims or applications not listed in the company's literature. Proteus BioSciences, except as specifically provided in this section, makes no warranties either expressed or implied, that extend beyond the description on the product label. Proteus BioSciences sole liability is limited to either replacement of the product or refund of the purchase price. Proteus BioSciences shall not be held liable for, including and without limitation, any direct, indirect, incidental, or consequential property damage, personal injury, loss of business, loss of profit, or other economic loss caused by the product.
Orders may be placed by phone, fax or e-mail: